A wrapper machine that has broken down can cause a significant bottleneck in production or operating processes. TLS understands this and has set up a unique 24-hour service to minimise problems experienced by customers. If you take out a maintenance contract that includes this option, we will immediately respond and resolve breakdowns whenever they occur, day or night. If your wrapper machine breaks down, notify us immediately and we will ensure that your production line is up and running again as quickly as possible.
After installation and operator training, you can rely on fast and expert service for each TLS wrapper machine during its entire lifespan. Because we have an international network of service engineers, we can always respond and be on site quickly. Furthermore, we keep most parts in stock or can obtain them within 24 hours, which keeps downtime to a minimum. TLS is committed to unburdening you completely in your packaging process so you can give your own products your full attention.
If you have any problems with your wrapper machine, contact our service department. We would be glad to solve any issues as quickly as possible.